Dry Corp, LLC return policy states that if the product is returned unused within thirty days a refund will be issued to the retail customer. Please call the customer service department for instructions on how to return and item for a refund, 888-337-9776
Outside the thirty day period, there is a 90 day product replacement warranty. That is the retail customer will be given a replacement for defective, or wrong sized products.
Resellers- will receive a credit memo for any returned or defective product. Simply reach out to us with a picture of the defect and we will add a credit to your account for a free replacement on your next order.
Unauthorized dealers do not have official rights to sell a brand's merchandise, and our manufacturer warranty will not be in effect for unauthorized third-party sellers. Due to the questionable nature of goods sold by these sellers, the manufacturer discourages the purchase of such items. Most of these sellers are going to be on Amazon with low, attractive prices. However, if it says "Sold and Shipped by Amazon.com" then that is the only authorized dealer in which the warranty still holds.
If you have any questions or are unsure about the seller/warranty before placing an order, feel free to give us at call at