Dry Corp, LLC return policy states that if the product is returned unused within seven days a refund will be issued to the retail customer. Please call the customer service department for instructions on how to return and item for a refund, 888-337-9776
Outside the seven day period, there is a 90 day product replacement warranty. That is the retail customer will be given a replacement for defective, or wrong sized products.
Resellers- will receive a credit memo for any returned or defective product. Simply cut out the “Dry Pro” logo on the rubber of the protector and send it back to: Attn: Returns, 4300 Deer Creek Lane, Wilmington, NC 28405. Along with the swatch of rubber, please include your company name and the UPC code designating which product is to be credited. Once we receive the product we will issue a credit memo for product replacement on your next order.
Unauthorized dealers do not have official rights to sell a brand's merchandise, and our manufacturer warranty will not be in effect for unauthorized third-party sellers. Due to the questionable nature of goods sold by these sellers, the manufacturer discourages the purchase of such items. Most of these sellers are going to be on Amazon with low, attractive prices. However, if it says "Sold and Shipped by Amazon.com" then that is the only authorized dealer in which the warranty still holds.
If you have any questions or are unsure about the seller/warranty before placing an order, feel free to give us at call at